Bank of Beirut, one of the leading banks in Lebanon with over 77 branches in Lebanon and a global footprint in four continents, is the first bank in Lebanon to call upon Read Speaker to make their digital platform more accessible with text-to-speech (TTS) technology.
Bank of Beirut is a committed bank towards its community, offering its customers and website visitors equal opportunity to access their online content. Many people can benefit from ReadSpeaker’s services, such as those with low vision, dyslexia, those who are illiterate and older adults. In addition, ReadSpeaker’s services help a large population of mobile users so they can access content more easily.
By choosing ReadSpeaker’s TTS solutions, the closest technology one can get to a human voice, Bank of Beirut has instantly deployed successful customer-centric services that tick all the boxes in terms of accessibility, customer satisfaction, regulatory requirements, cost-containment, easy implementation and management.
ReadSpeaker not only helps banks to have their websites and mobile apps more accessible, but it can also serve banks to have accessible branches with its ReadSpeaker docReader. With docReader, clients can listen to their contracts, customer duties and rights and many other documents they need to read to open accounts or take out loans. ReadSpeaker facilitates the mission of bank employees and their customers by offering people with visual impairments, dyslexia, and older adults a unique and independent customer experience.