Bank of Beirut

Personal
  • Personal
    • Loans
    • Cards
    • Special Packages
    • Saving Plans
    • Loyalty Program
    • Small Business Loans
    • Insurance
    • Accounts
    • Settle
    • Banking for Good
  • Business
    • Corporate Banking
    • Small Business Loans
    • Investing & Trading
    • Demand Draft
    • Correspondent Banking
    • Cards For Corporations
  • Digital
    • Personal Online Banking
    • Business Online Banking
    • Beirut Port Bill Payment
    • Electronic Payroll Service
    • Western Union Payments
    • Instacash
    • Ecommerce Gateway
    • E-Statement
    • Mobile Banking
    • Phone Banking
    • Credit Card Payments
    • Smart Branches and ATMs
    • SMS Alerts
    • Mobile TopUP
    • Tuition Fee Payment

Contact Center

Bank of Beirut’s state-of-the-art Contact Center “BoBDIRECT” is available 24 hours a day. Professionally trained consultants and agents will provide you with world-class levels of assistance and first-contact resolution.

Contact Center
Services
  • Account-related services
  • Product Information
  • Service Information
  • Rate Inquiries
  • Complaints and feedback
  • Card activation
  • Product instructions
  • Other Services

User Experience

The ultimate objective of BoBDIRECT is to provide you with a unique customer experience. At BoBDIRECT, we commit to:
User Experience
  • Being accessible
  • Treating customers courteously
  • Being responsive to your needs and requests
  • Acting promptly
  • Providing well-trained and informed employees
  • Keeping customers informed on what to expect
  • Meeting our commitments and keeping our promises

Contact Channels

Please contact BoBDIRECT through the following channels:
  • Voice call (via our hotline 1262)
  • Fax contact
  • Web chat sessions
  • Video conferencing
  • SMS

Bank of Beirut – List of Banks: 75 | Online banking services licensed by virtue of BDL letter number 11/629 dated October 2, 2008  |  2018 Bank of Beirut s.a.l. all rights reserved

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