Bank of Beirut

Personal
  • Personal
    • Loans
    • Cards
    • Special Packages
    • Saving Plans
    • Loyalty Program
    • Small Business Loans
    • Insurance
    • Accounts
    • Settle
    • Banking for Good
    • Private Banking Services
  • Business
    • Corporate Banking
    • Small Business Loans
    • Investing & Trading
    • Demand Draft
    • Correspondent Banking
    • Cards For Corporations
  • Digital
    • Personal Online Banking
    • Business Online Banking
    • Beirut Port Bill Payment
    • Electronic Payroll Service
    • Western Union Payments
    • Instacash
    • Eway_Ecommerce Gateway

Contact Center

Bank of Beirut’s state-of-the-art Contact Center “BOBDIRECT” is a blended Customer Service Center available 24 hours a day and staffed with professionally trained consultants and live agents who provide you with world-class levels of quality assistance, first-contact resolution and Customer Satisfaction.

Contact Center
Services
  • Account-related services
  • Products Information
  • Services Information
  • Rates Inquiry
  • Complaints and feedback
  • Cards activation
  • Product instructions
  • Other Services

User Experience

BOBDIRECT ultimate objective is to satisfy your expectations and provide you with a unique customer experience. At BOBDIRECT, we commit to:
User Experience
  • Being accessible
  • Treating customers courteously
  • Being responsive to your needs and requests
  • Acting promptly
  • Providing well-trained and informed employees
  • Telling customers what to expect
  • Meeting our commitments, keeping our promises

Contact Channels

BOBDIRECT is equipped with various contact channels, through which you can communicate with us:
  • Voice call (via our hotline 1262)
  • Fax contact
  • Web chat sessions
  • Video conferencing
  • SMS

Bank of Beirut – List of Banks: 75 | Online banking services licensed by virtue of BDL letter number 11/629 dated October 2, 2008  |  2017 Bank of Beirut s.a.l. all rights reserved

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