Bank of Beirut Phone Banking Service is an automated and interactive service serving customers regardless of holidays and weekends, 24 hours a day 7 days a week. It provides the following functionalities:
Ø Automated services through Bank of Beirut Interactive Voice Response System (IVR) (24/7) in three languages: Arabic, English and French.
Public Services:
- Agent Transfer – to talk to a direct customer service representative
- Fax sending
- Information on currencies exchange rates and stocks values
- Branches and ATM addresses
- Branches Opening Hours
- Western Union Services
Services for subscribers which require authentication (Account ID + PIN code):
- Balance Inquiry
- Statement Inquiry for the last 5 transactions
- Check Book Request
- PIN code change